At wny8, your privacy is more than an obligation — it is our sincere commitment to every member. This document transparently explains how we collect, use, store, and protect your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Our comprehensive approach ensures that every piece of information you share with us remains secure and is handled with full integrity
All data transmitted between your device and wny8 servers is protected by 256-bit SSL encryption — the same technology used by leading banking institutions in Malaysia.
Wny8 has never and will never sell, rent, or trade your personal information to any third party for advertising or commercial purposes.
Personal data is stored on servers protected by enterprise-grade firewalls and monitored by our cybersecurity team around the clock, 365 days a year.
All wny8 data management practices fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a data subject are always protected.
You have the right to access, correct, or request deletion of your personal data at any time. Our team will process your request within 14 business days.
Don't want to receive marketing communications? You can unsubscribe at any time through your account settings or by contacting our support team directly.
Welcome to the wny8 Privacy Policy. This document is prepared with full transparency to help you understand how our platform manages the personal information you provide when using wny8 services.
Wny8 is an online gaming platform offering a wide range of digital entertainment experiences to members in Malaysia, including slot games, Live Casino, sports wagering, bingo, and more. In operating our services, we need to collect and process certain personal information to ensure a smooth, secure, and high-quality experience.
This Privacy Policy covers all wny8 platforms and channels, including the official website, mobile app, and any service-related communications. By registering an account or using any wny8 service, you are deemed to have read and agreed to this Privacy Policy.
Wny8 only collects information necessary to deliver safe, fair services and meet legal compliance requirements. The information we collect can be categorised into several key areas:
| Data Category | Data Examples | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number | KYC Verification & Fraud Prevention |
| Contact Data | Email address, mobile phone number | Account Communications & Support |
| Financial Data | Bank account details, transaction records | Deposit & Withdrawal Processing |
| Technical Data | IP address, device type, web browser | Security & platform improvements |
| Usage Data | Gaming records, betting habits, session duration | Responsible gaming compliance |
Beyond information you provide directly, we also collect data automatically through cookies, tracking pixels, and similar technologies when you browse the wny8 platform. This data helps us understand usage patterns and continuously improve the overall member experience.
All information collected by wny8 is used responsibly and solely for legitimate purposes. Below is the complete list of purposes for which your personal data is used:
Wny8 does not use your personal data to make automated decisions that could negatively impact your rights without appropriate human review. Any significant decisions relating to your account will involve assessment by our team.
Wny8 does not sell, rent, or trade member personal information to third parties for commercial purposes. However, in operating the platform, we may need to share certain information with trusted partners in the following circumstances:
All third parties receiving data from wny8 are bound by strict data protection agreements and are only permitted to use that information for agreed purposes. wny8 conducts regular assessments of all partners to ensure ongoing compliance with our privacy standards.
Wny8 invests seriously in cybersecurity infrastructure to ensure your personal information remains protected at all times. The technical and organisational security measures we implement include:
While we take every reasonable precaution, no online system can guarantee 100% absolute security. We encourage you to also play your part in keeping your account secure by using a strong password, not sharing your login credentials, and ensuring your device is always updated with the latest security patches.
Wny8 uses cookies and similar tracking technologies to enhance your browsing experience on our platform. Cookies are small text files stored in your web browser that help us recognise you on future visits.
The types of cookies we use are as follows:
You can control and manage cookies through your web browser settings. However, disabling certain cookies may affect the functionality of the wny8 platform. To learn more about managing cookies, please refer to the help guide of your web browser.
As a data subject under Malaysia's PDPA, you hold the following rights regarding your personal information held by wny8:
You have the right to request a copy of the personal information we hold about you at any time.
If any of your information is inaccurate or outdated, you may request an immediate correction.
You may request deletion of your personal data, subject to applicable legal requirements.
You may object to the processing of your data for direct marketing purposes at any time.
You may request that your data be provided in a machine-readable format for transfer to another platform.
In certain circumstances, you may request that we restrict how we process your data.
To exercise any of the above rights, please contact our data protection team. We will process your request within 14 business days. In complex cases, this period may be extended up to 30 days, and we will notify you accordingly.
Wny8 only retains your personal information for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by applicable laws in Malaysia.
Data retention periods depend on the type of information and its intended purpose:
Once the retention period expires, your data will be securely deleted using industry-standard methods, or anonymised so it can no longer be linked to your identity. Anonymised data may continue to be used for analytics and service improvement purposes.
The wny8 platform is strictly for adults aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18. Should we discover that a minor's information has been collected without proper age verification, we will take immediate steps to delete that information and close the account in question.
The wny8 platform may contain links or references to third-party websites or services for informational convenience. We wish to clarify that the wny8 Privacy Policy applies solely to official wny8 platform services.
Wny8 is not responsible for the privacy practices or content of third-party websites you may access through our platform. We encourage you to read and understand the privacy policy of each website you visit separately. The decision to access any third-party website is entirely at your own risk and discretion.
Wny8 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Any material changes will be communicated to you via:
The "Last Updated" date shown at the top of this document will always be updated to reflect the latest version of the Privacy Policy. Your continued use of the wny8 platform after any amendments take effect constitutes your acceptance of the revised terms. If you do not agree with the changes, please discontinue use of the platform and contact us to close your account.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, the wny8 data protection team is ready to assist you.
You can reach us through the following channels:
We are committed to responding to all privacy-related enquiries within 3 business days. For more complex matters requiring in-depth investigation, we will update you within 7 business days on the progress of your request.
We want to ensure you always understand and feel confident about your rights as a wny8 member